In response to the WFAA piece, LensCrafters said it could have corrected some of the problems if someone had sat for a proper fitting. In more than 20 states, opticians are required to get two to four years of on-the-job training and be licensed by the state.īut in nearly 30 states, that means there are no licensing requirements. Opticians fit you for glasses and check to make sure they were made correctly - they are not the same as optometrists. The company said in a statement, "We stands behind our products and services and encourage our customers to allow us to fix any errors that do occur."įrazee believes poorly trained opticians are to blame for most of the problems. LensCrafters inspected the four pairs of glasses, and while they disagreed with some of WFAA's findings, they still failed two of four pairs. Of the three pairs of glasses purchased from LensCrafters, two failed quality testing.Īnd it turns out that Target contracts with the same company that owns LensCrafters to make its glasses and those also failed. Headquartered in Trondheim, Norway, we launched our first online eyeglass store as early. And all three optometrists observed the bifocal lines were crooked and could be hard on a patient's eyes. Extra Optical AS has become one of Europes top online opticians. MOSCOT infuses its downtown aesthetic with over 100 years of eyewear expertise to. One pair passed, but the other failed for not meeting industry standards for lens power. MOSCOT is a NYC Institution renowned worldwide for its iconic eyewear. To be sure this wasn't an isolated incident with one LensCrafters, WFAA went to two more LensCrafters to fill the same prescription. "The individual wearing these glasses would have been raising their head like this all the time," Frazee said. The bifocals lines were crooked and too small, he added. "This was an absolute failure," Frazee said.įrazee said that according to industry standards, the lens power in one eye was out-of-tolerance. The LensCrafters glasses - the most expensive of the four - were called the worst of the bunch by two of the three optometrists. "The segment height, or bifocal height, was way too high," Frazee said.
And the frame should not have been sold to us in the first place. offers the best prices on watches, handbags, sunglasses, apparel, beauty, shoes, pens, and more with fast shipping and top-rated customer. In several key measurements, the power of the lens failed to meet industry standards. The Target glasses had more significant technical problems. The glasses were made with a different material than what the doctor had ordered.
The three optometrists agreed the glasses from Wal-Mart were well-made, but failed them anyway. "Every part of the prescription was nailed 100 percent," Frazee said of the Costco glasses. The one store to meet accepted industry specifications was also one of the cheapest - Costco. In another test, Frazee wrote a sample bifocal prescription and WFAA took the prescription to Target, Wal-Mart, Costco and LensCrafters to get it filled.
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